How We Ranked These Recruitment CRMs

We evaluated each platform against five criteria specific to Australian recruitment agencies: Australian data access (ASIC, ABR, SEEK integration), pricing in AUD, contact enrichment quality for +61 numbers, email campaign and deliverability tools, and value for money relative to the number of separate tools each platform replaces.

Australian recruitment agencies typically use 4-6 separate tools for BD: a CRM, an enrichment provider, an email platform, a phone dialler, a job board scraper, and an e-sign tool. At average market rates, this tech stack costs A$400-600 per user per month. Platforms that consolidate these functions offer significant savings.

What to Look for in a Recruitment CRM

The features that matter most for Australian recruitment agencies:

  • Australian business dataASIC company search, ABN verification, and SEEK job scraping are essential for AU-focused BD
  • Contact enrichment — the ability to find verified email addresses and Australian mobile numbers from within the platform
  • Email campaigns — multi-step sequences with personalisation, A/B testing, and deliverability tools
  • Pipeline management — visual tracking of clients from prospect to placement
  • Pricing transparency — AUD pricing with clear credit costs, not hidden per-seat fees