Flashback

Search what was said on calls and in meetings — not names or titles, the actual words. Type something you remember being said and Flashback finds who said it, with the quote as the receipt.

What It Searches

Flashback runs over a conversation index built automatically from your recorded activity. Nothing extra to configure — as new calls and meetings are logged, they become searchable.

Call transcripts — word-for-word speech from calls made with the built-in dialler.
Call summaries and notes — the AI summary written after a call, plus any manual notes you typed on the call log.
Meeting summaries and notes — summaries synced from your Fathom meetings, plus your own meeting notes.
Resumes — the text of each candidate's CV, dated to when it was received. A resume hit is a claim from that date, not current truth — treat it as what the candidate said about themselves then, not as a live fact.

Each result card names the person, their title and company, the date, and a snippet showing the matched words in context. Click the name to open their People file.

Said vs Summary

Every result carries one of three badges, and the difference matters:

Said — the match is in verbatim speech. Someone actually said these words on a call.
Summary — the match is in a summary or note about the conversation. The words describe what was discussed, but are not a direct quote.
Resume — the match is in a candidate's CV. It's a dated claim — what the resume said on the date it was received, not necessarily true today.

How to Ask

Open Copilot and choose the Flashback tab. Ask a question in plain language; its conversation stays separate from Assistant and Help.

  1. Open Copilot → Flashback.
  2. Ask in plain language — “who mentioned they're leaving their current role?”, “which client asked about our fees?”, “what did we agree on notice periods?”. If you'd rather just scan, plain keywords work too; the snippets below match the words you give it.
  3. Choose All dates / Last 7 days / Last 14 days / Last 30 days before asking. Changing the evidence window does not submit a paid question.

Choose Search evidence for free to browse matching snippets on the separate search page. Flashback chat history lasts while you remain on the Copilot page; switching tabs keeps it intact.

Spelling doesn't have to be perfect — when nothing matches exactly, Flashback also finds close matches when your spelling is off, and marks those results as a closest match rather than an exact quote.

The snippets are free — they cost no credits, on every plan including trials. Paging through them costs nothing either.

Ask AI

Choose Ask · 1 credit to search your recorded conversations and answer from the evidence. Follow-up questions use only this tab's recent history.

Cites its sources — every answer names the people it drew on and quotes the snippet each claim came from, with a link straight to their People file.
Read-only — Ask AI can only search and read. It never edits records, sends anything, or takes any action on your behalf.
Honest about gaps — if nothing in your recorded conversations answers the question, it says so rather than guessing.

Each question costs 1 credit. Literal evidence search stays free. A completed answer that finds no relevant evidence still uses the question's credit; provider failures are refunded.

What Belongs on People Instead

Flashback searches speech, not records. If you're looking for a person by who they are — name, job title, company, email — use the People page search. Flashback is for when you remember what was said but not who said it: “who wanted to start after Christmas?”

Empty Results

“Nothing matching was recorded” means exactly that — the words you searched don't appear in any indexed call or meeting. It is not an error. Conversations only become searchable once they're recorded in Kolvera: dialler calls index automatically, and meetings index when they sync.

In the Assistant and via MCP

The same search is available as the search_conversations tool — the in-app Assistant can call it, and so can Claude or any MCP client connected to your workspace. Ask in plain language (“who was I talking to about referrals last week?”) and the tool runs this exact index behind the answer.

Privacy

Flashback respects your workspace's data isolation setting. In separate mode, teammates only see conversations attached to their own contacts — a colleague's call transcripts never appear in your results.